Shipping policy
We ship to the listed countries via DHL and to other countries upon request. Please contact our Customer Service – we're happy to help with any further questions you may have about shipping.
Free shipping on orders of 300 € or more to Germany, Austria, Italy, France, the Netherlands, Belgium and Luxembourg. Free shipping to Switzerland on orders of 500 CHF or more.
| Germany | 6,90 € |
| Austria | 6,90 € |
| Switzerland | 9,90 CHF |
| Italy | 6,90 € |
| France | 6,90 € |
| Netherlands, Belgium, Luxembourg | 6,90 € |
| Europe (Other countries) ** | 14,90 € |
| United Kingdom * | 9,90 GBP |
| Norway * | 19,90 € |
| USA, Canada | on request |
Shipping to the USA and Canada on request. Please contact our customer service at hello@motelamiio.com.
* Orders are billed without VAT.
** Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Iceland, Ireland, Latvia, Lithuania, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
Gift vouchers by mail
For shipping the "Gift voucher in box" in a DIN A5 padded envelope to Germany and Austria, we charge 2,90 €. For other countries, the charge is 3,90 € or 3,90 CHF for shipping to Switzerland. The voucher is sent separately by post, so this charge also applies to orders with free shipping.
Deliveries to Switzerland and United Kingdom
We handle all customs formalities for you.
Import to Third Countries
When shipping to countries outside the EU (excluding Switzerland), the recipient may be subject to customs duties. Please contact the relevant customs authority for further information. Any additional customs duties are not included in our shipping costs.
Please note that customs duties are charged per package, not per order. We strive to pack as efficiently as possible. However, due to weight restrictions per package, larger orders may need to be split into multiple packages.
